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Privacy Policy

At Batelco, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our mobile and internet services in Bahrain.

Information We Collect

We may collect the following types of information:

  • Personal information such as your name, address, email, and phone number when you sign up for our services
  • Usage data, including your internet browsing history, location information, and data usage
  • Device information, such as your device type, operating system, and mobile network information

How We Use Your Information

We use the information we collect to:

  • Provide and improve our mobile and internet services, including our fast 5G internet plans
  • Communicate with you about your account, services, and promotions
  • Personalize your experience and deliver relevant content and advertisements
  • Analyze usage trends and gather statistical information for business purposes

Data Sharing and Disclosure

We may share your information with:

  • Trusted third-party service providers who assist us in delivering our services
  • Law enforcement or government agencies when required by law or to protect our rights and property

We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

You can update your personal information or opt-out of receiving promotional communications by logging into your Batelco account or contacting our customer support.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].

Last Updated: June 15, 2024